What to do when an iPhone or Android screen stops responding to your touch

In a lot of cases, even a badly dropped iPhone may still have a working screen.

The ion-strengthened glass of your iPhone 8 is no less durable than the other components. In some cases though, the screen or touchscreen digitizer simply stops working. If your iPhone 8 has a touchscreen issue, then perhaps this troubleshooting article may help. Before we proceed let us remind you that you can contact us by using the link provided at the bottom of this page.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

10 Things We Can Do To Save A Water Damaged iPhone

To do that, follow these steps:. Then press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo. In some cases, users may mistake a dimmed screen with a totally non-working touchscreen. If your iPhone 8 screen has appeared dark, consider checking the brightness level under Control Center by doing the steps below:.

Keep in mind that iOS devices like your iPhone 8 uses a special light sensor to detect ambient light around you.

Why Is My Touch Screen Not Working?

If you are in a dark environment or surrounded by light, this sensor will automatically adjust screen brightness to allow you to see images and texts without adjusting the brightness yourself. Some poor quality screen protectors may not allow finger touches to be recognized by the digitizer, a thin layer on top of the screen that translates touches into digital signals.

Your iPhone 8 screen is designed to work without a screen protector so let it be so if it encounters problems detecting finger touches. If the problems still appear, try to reinstall the app. Make sure you have understood the risk of deleting that app.

iPhone Liquid Damage Diagnostics For £20

You can check this information on their official website. To reinstall the app, all you have to do is remove it and re-download it from the App Store.


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This can be done only if the screen responds slowly. In this case, the iPhone touchscreen is still working but its response is slower than it should. You can perform this method if your iPhone screen responds slowly. If you are facing the iPhone touch screen not responding completely, you can try the next methods: restore iPhone in recovery mode or DFU mode.

How to fix samsung phone dropped in water not working

Otherwise, make sure the iPhone has been synced to the computer that you are going to use for restoring the iPhone. To restore your iOS device to factory settings, here are the steps:. Another thing you may try when the screen of your iPhone is not responding is to put it in recovery mode or DFU mode, then restore iPhone. You may not be too familiar with DFU mode. You usually hear it if you want to jailbreak your iPhone. This mode is useful if you want to downgrade iOS, jailbreak, or unlock your iPhone because it allows you to change and choose the firmware that you want to install on your iPhone.

Meanwhile, in recovery mode, we can only upgrade or restore iPhone with the latest iOS and firmware.

How to fix water damaged iPhone?

This issue is one of the commons ones. These two methods solved the problem for quite a few iPhone users. No matter which iPhone you have, if it got in touch with water you will probably experience the same issue. If you are still facing iPhone touch screen issues, we recommend you to contact Genius Bar or the nearest Apple Authorized Service, Provider.

But i am sure these methods will work. If not kindly say so. Perhaps, you may have opened too many applications and was not able to close it. This causes your screen to freeze and hang no matter how you try to tap it.

How To Fix iPhone Touch Screen Not Working Issues / Responding [FIXED]

To solve this problem, restarting your iPhone may help. Most applications close when the phone is switched off. Turn on your phone after minutes to completely refresh it. Test if the screen is already working. Low RAM availability can also cause screens to fail from working. Delete unused applications on your iPhone to maximize RAM then restart your phone to refresh it. Hard reset helps in turning your phone back to its good condition. An alternative way to do this is to restore your iPhone on factory settings.

You have to install the new version of iTunes on your computer and open it. Connect your iPhone 6 on your computer using a USB connector.