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Menu tree: BlackBerry Curve 9315

I could restore the phone to factory settings, however I'd rather try and find a repair for future reference. It might sound silly but have you tried a battery pull? Every now and then people phone up with weird issues like trackpads or keyboards not working on Blackberry handsets and a battery pull almost always "fixes" it and we don't hear back from them a day or week later.

For some strange reason, this almost always fixes everything with a Blackberry. Think of it as a reboot on a PC.

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Another thought is to clean the ball with an alcohol pad. Sometimes the balls get crud in them and it blocks the optical sensor, preventing the ball from working. Just get the ball wet with alcohol and it usually cleans the entire chamber with the ball in it. I did try the battery but i'll give it another go, any recommend time I should leave it out for? I'll also try cleaning the pad, however as I said, it's working fine for everything else, but I shall give it a go.

Took the battery out again and left it for a few minutes, then placed it back in. Not sure why it didn't work the first time, but it worked now! I have the same problem with a BB I know this is an old thread but we're also getting the same issue with Curve A battery pull resolves the issue, HOWEVER, the problem resurfaces after some time - from a week to a couple of months - after the batt pull.

Firmware is up-to-date, by the way. You need to check your apps. Most people don't realize that if you open any app such as browser, camera, media , calendar, clock..


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If you don't that app will remain running in the background even if you have exited. Simply switching to another app does not close.

Discussion

Common problem. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. I have tried the following repairs: Firmware update, however it's already up to date Is there anyway to roll back?

Discussion

Think of it as a reboot on a PC. Another thought is to clean the ball with an alcohol pad.

Sometimes the balls get crud in them and it blocks the optical sensor, preventing the ball from working. Just get the ball wet with alcohol and it usually cleans the entire chamber with the ball in it. I did try the battery but i'll give it another go, any recommend time I should leave it out for? I'll also try cleaning the pad, however as I said, it's working fine for everything else, but I shall give it a go.

Took the battery out again and left it for a few minutes, then placed it back in. Not sure why it didn't work the first time, but it worked now! I have the same problem with a BB I know this is an old thread but we're also getting the same issue with Curve A battery pull resolves the issue, HOWEVER, the problem resurfaces after some time - from a week to a couple of months - after the batt pull. Firmware is up-to-date, by the way. You need to check your apps.

blackberry bold problems

Most people don't realize that if you open any app such as browser, camera, media , calendar, clock.. If you don't that app will remain running in the background even if you have exited. Simply switching to another app does not close. Common problem. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks.

BlackBerry curve camera problem????

I have tried the following repairs: Firmware update, however it's already up to date Is there anyway to roll back? I've googled it! Best Answer. Popular Topics in BlackBerry.